Privacy Policy

We - Cartley team - are welcoming you to our website and thanking you very much for your trust in our outstanding services. Firstly, we would like to inform you that we are fully aware of the business owner’s full rights and are keen to ensure the fulfillment of those rights as he contracts with Cartley. We always strive to keep the confidentiality and privacy of the business owner's information and data, in accordance with the privacy policy mechanism and confidentiality of information in Cartley. We, therefore, note you that in accordance with the Employment Agreement between you as a business owner and Cartley as a company, this document informs you of the Privacy Policy and Confidentiality Of The Information applicable in Cartley and that in accordance with Section 4 of Article 15 of the Employment Agreement, we have established these rules. ” Privacy Policy and Information Confidentiality” to clarify and determine the confidentiality and privacy mechanism adopted in Cartley. Please take your time reviewing these terms, because as soon as you log in to Cartley and set up your e-store, all your information and data are subject to this policy.

Information Cartley obtains and maintains in its systems: owner’s personal information as follows: (Name, E-mail, Civil id Number or Residence Number).

2.Information about the e-store as follows: (Store Name, Customer Service Number, Main Branch Address and any other Branches if there any).

3.E-store’s login information as follows: (Username, Password, and Email Address).

4.E-store's bank statements, for the reason of electronically link the bank account with each payment method as follows: (Name, Account Number and IBAN).

Business owner and e-store information confidentiality :

1.Cartley always seeks to maintain the confidentiality of the information of its users. And the business owner and E-store Privacy Policy does not violate any of the Usage Agreement terms, Privacy Policy, or Information Confidentiality. However, since this cannot be guaranteed 100% in the wide internet space, Cartley team states that:

2.Cartley seeks to preserve all information about the store and not to be shared with anyone in violation of the policies of Cartley.

3.Cartley protects the business owner’s and the e-store’s information using high-quality protection systems that are constantly updated.

Information related to the e-store customers :

1.As Cartley always strives to maintain the quality of the e-store and to improve its performance, it always keeps an eye on (the numbers of e-store’s customers and their segments).

E-store's private information Share :

1.Cartley naturally seeks to keep this information confidential and protect the privacy of the business owner. Cartley retains this information only in order to improve the quality of services provided and the quality of the e-store and to facilitate the workflow for the business owner and the e-store.

2.None of this information is accessed except by some of Cartley's administrators who have officially obtained the authorization to access for that information from the Administration of Cartley and — this statement is specific, restricted and subject to legal and administrative control — and the management of Cartley guarantee that all of this information are not published/ all or part of it, with any third party, who is not legally authorized to have access to it.

3.In order to maintain the integrity of the e-store's business and the rights of the business owner, in the event that the management of Cartley notes any irregular or illegal activity by the business owner, Cartley, in accordance with the Terms and Conditions of this Employment Agreement, shares any of this information with the competent authorities to take the necessary action against the business owner or the violator's e-store, in order to protect Cartley and the rest of its users (Business Owners, E-stores Managers and Customers) from any legal liability that may arise to one of its users as a result of this illegal or irregular activity on the platform.

Information related to Revenue, Products, and/ or Services of stores :

1.Cartley is always on the lookout for the e-store's revenue, as the business owner uses Cartley payment gateways.

Cartley always has permission to know the products and/ or services offered in the e-store types.

Cartley is always aware of the e-store’s performance, to provide any advice and guidance needed for the business owner or the e-store’s manager to help them solve problems and improve performance.

Strategic and logistics services (third-party services) :

1.The business owner acknowledges with his full indubitable knowledge that if he applies to a third-party service, he thus grants his full and complete authorization to Cartley management to provide that third-party service provider, with the data of the business owner, e-store or users involved in this service providing: (Username, Personal Phone, Email, Civil Number, Address and other information needed by the service provider - third party). And this is so that the third-party service provider, can provide the required service that the business owner has subscribed to.