The Importance of Managing Delivery Fees
Managing delivery fees is a key factor that directly impacts the success and sustainability of your online store. The Cartley platform provides high flexibility, allowing store owners to define and customize delivery fees based on multiple criteria, most notably weight, ensuring a professional and balanced shopping experience between service cost and quality.
Studies show that 63% of online shoppers abandon their carts due to high or unclear delivery fees, making the implementation of a fair and transparent delivery system based on actual weight a strategic step to build customer trust and increase conversion rates and sales.
How to Add Delivery Fees
1. Start by logging in to your store’s control panel on Cartley .
2. From the main menu, go to the Settings section.
3. Select Delivery Fees, a window will appear showing the countries available for delivery.
4. Create logical weight ranges that suit your products by clicking Add New Range and entering the details:
§ Product weight in kilograms
§ Shipping cost, which is determined based on the weight
5. Save the settings to apply them to your store.
Important Notes
To apply delivery fees accurately and effectively in your online store, it is essential to correctly specify the actual weight of each product. The automated delivery fee system relies on the product’s weight to calculate shipping costs for each order, whether it contains a single item or multiple items. Failing to set the actual weight may result in inaccurate delivery charges, which can negatively impact the customer experience and increase the likelihood of abandoned purchases.
Specifying the actual weight of each product ensures that delivery fees are fair and transparent, helping the store provide a smooth and reliable shopping experience. It also allows the store owner to maintain a balance between shipping costs and profitability. This step is a fundamental part of managing shipping operations efficiently and professionally, while enhancing customer trust and satisfaction when purchasing your products.